Call: +1 (555) 013‑2045
Trusted IT partner since 2020 koshiit.online

Managed IT that just works—so your business can grow.

Koshi IT keeps your systems secure, available, and up to date with proactive monitoring, responsive support, and clear communication. No jargon. No surprises.

Average response time under 15 minutes
99.9% uptime across managed environments
Serving small & mid‑sized businesses across the U.S.
Real clients. Real environments. Koshi IT has been actively managing production systems for several years.
Live environment snapshot
Sample metrics
Endpoints
312
Monitored
Tickets
7
Open today
Backups
100%
Last 24h
All core services operational
Sample dashboard view used by Koshi IT engineers.
24×7 monitoring & on‑call escalation
About Koshi IT

A focused MSP built for growing teams

Koshi IT was founded to give small and mid‑sized businesses the same level of IT reliability and security that large enterprises expect—without the complexity.

Over the past few years, we’ve helped organizations modernize their infrastructure, move safely to the cloud, and stabilize day‑to‑day IT operations. Our team combines hands‑on engineering experience with a service mindset: we answer the phone, we follow up, and we document everything.

Koshi IT operates as an extension of your team. Whether you have no internal IT or a small in‑house staff, we provide the monitoring, tooling, and processes to keep your environment healthy and predictable.

4+ years Supporting production environments and line‑of‑business applications.
150+ users Under active management across multiple client organizations.
Zero major incidents For clients on our fully managed plans in the last 12 months.
How we typically engage
Practical, documented processes
  • Initial discovery of your current environment, risks, and priorities.
  • Onboarding of endpoints, servers, and cloud services into our monitoring tools.
  • Baseline hardening and backup verification to reduce immediate risk.
  • Ongoing patching, alert triage, and user support with clear SLAs.
  • Quarterly reviews to align IT roadmap with your business goals.
Services

Managed services that cover your core IT needs

We focus on the essentials: keeping your users productive, your data safe, and your systems available.

01
Managed IT & Help Desk
Proactive monitoring, patching, and remote support for your endpoints, servers, and core applications. We handle day‑to‑day issues so your team can focus on their work.
Remote & on‑site Ticketing Asset tracking
02
Cloud & Microsoft 365
Design, migration, and ongoing management of Microsoft 365 and Azure environments, including identity, email security, and collaboration tools.
M365 Azure Email security
03
Network & Security
Firewalls, VPN, Wi‑Fi, and endpoint protection configured and monitored with security best practices in mind. We help reduce risk without slowing your team down.
Firewalls VPN EDR/AV
04
Backup & Business Continuity
Verified backups for servers, cloud workloads, and critical endpoints, with clear recovery objectives and documented runbooks.
Server backup Cloud backup DR planning
05
IT Strategy & Virtual CIO
Regular roadmap sessions, budgeting support, and vendor coordination so IT decisions support your business goals instead of reacting to emergencies.
Roadmaps Budgeting Vendor mgmt
06
Project‑based Work
Need help with a specific initiative—like a server refresh, Wi‑Fi redesign, or cloud migration? We can scope and deliver projects with clear timelines and outcomes.
Migrations Upgrades Assessments
Industries

Built for small & mid‑sized organizations

While our tooling is enterprise‑grade, our approach is tailored to the realities of lean teams and limited internal IT.

Professional services Accounting & finance Healthcare practices Non‑profits Light manufacturing Remote‑first teams
Why Koshi IT

What our clients tend to notice

  • ✓
    Clear communication. We explain issues in plain language and document changes so you’re never guessing what happened.
  • ✓
    Predictable support. Defined SLAs, published maintenance windows, and a ticketing process that doesn’t disappear into a black box.
  • ✓
    Security‑minded by default. MFA, patching, backups, and basic hardening are treated as table stakes, not add‑ons.
  • ✓
    Right‑sized solutions. We recommend tools and platforms that match your scale and budget—not just the latest buzzwords.
Client feedback

“It feels like we finally have an IT department.”

The most common thing we hear from new clients is that they wish they had stabilized IT sooner.

“Before Koshi IT, we were constantly reacting to outages and email issues. Within a few months, tickets dropped, our staff stopped complaining about Wi‑Fi, and we finally had a clear plan for replacing aging hardware. It’s the first time IT has felt boring—in the best possible way.”
Operations Director, 40‑person professional services firm
96%
Tickets resolved within SLA over the last 12 months.
30%
Average reduction in unplanned downtime after 6 months on a managed plan.
4.8/5
Average end‑user satisfaction score on closed tickets.
24×7
Monitoring and alerting for covered environments.
Plans

Simple, transparent managed service plans

Every environment is different, but these tiers reflect how most clients engage with Koshi IT.

Essentials
For small teams getting IT under control.
Per‑user pricing • Minimum monthly commitment applies
  • ✓ Remote monitoring & patching for covered endpoints.
  • ✓ Business‑hours help desk with defined SLAs.
  • ✓ Basic Microsoft 365 administration.
  • ✓ Monthly reporting on tickets and system health.
Good fit for organizations with fewer than 25 users and straightforward environments.
Managed
Our most popular option for growing teams.
Per‑user pricing • Includes server & network coverage
  • ✓ Everything in Essentials, plus server and network management.
  • ✓ Backup monitoring and periodic restore testing.
  • ✓ Security baseline (MFA, policies, endpoint protection).
  • ✓ Quarterly roadmap and budget planning sessions.
Ideal for organizations between 25–150 users that want a true outsourced IT department.
Co‑Managed
For teams with internal IT that need backup.
Custom pricing • Based on scope & responsibilities
  • ✓ Shared ticketing and documentation with your internal IT.
  • ✓ Access to our monitoring, backup, and security tooling.
  • ✓ Project assistance and escalation support.
  • ✓ Flexible division of responsibilities by system or function.
Designed for organizations that want to augment, not replace, their existing IT staff.
Contact

Let’s talk about your environment

Share a bit about your current setup and we’ll follow up with a practical, no‑pressure assessment.

Email
hello@koshiit.online
Phone
+1 (555) 013‑2045
Service hours
Business‑hours support with 24×7 monitoring and on‑call escalation for managed environments.
Location
Remote‑first, serving clients across the United States.
For existing clients, please continue to use your dedicated support email or portal. This form is best for new inquiries and project discussions.
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